“What do you think your customer will remember about their experience with you during this journey?”
67% of shoppers review the returns policy before purchasing.57% of retailers have a complete returns policy on their site. 66% of shippers believe free return shipping is key to a great returns experience.33% of retailers offer free return shipping. 70% of shippers are likely to buy again if a refund is received in 24 hours. 46% of retailers have a refund target greater than 6 days.