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Custom Documents


Branded. Embedded. Intelligent.



The ConnectShip Custom Documents component works across all ConnectShip-powered solutions to automate the customization of fully compliant shipping labels and an unlimited range of supporting documents—each tailored to the shipment's data, the company's brand identity, or the shipper's workflow requirements.

Custom Documents is often used to:
  • reinforce brand presence
  • meet regulatory requirements
  • support internal workflows
Numerous elements can be incorporated to meet these goals, such as:
  • text
  • barcodes
  • qr codes
  • images
  • RFID tags
With flexibility and creative control, users can leverage the Custom Documents component to deliver impactful, brand-aligned, regulation-compliant shipping documentation at scale.
Today's logistics operations require more than just printing labels—they demand branded, data-rich documentation that integrates directly into the shipping lifecycle. From order entry to final-mile delivery, ConnectShip Custom Documents empowers logistics providers, retailers, and partners to enhance brand visibility, ensure compliance, and streamline operations.

Unlike standalone label designers, ConnectShip connects your document creation directly to shipment logic, carrier specifications, and operational systems. Start with a carrier-compliant label and layer in custom elements—such as logos, barcodes, compliance data, and customer messages—or generate entirely new documents tailored to your workflow.

This deep level of integration and customization is ideal for:
  • 3PLs managing multiple retail brands
  • High-volume service providers
  • Enterprise shippers requiring workflow-specific formats

ConnectShip supports:
  • Fully custom-built document configuration options
  • Free, ready-to-use templates via the ConnectShip SDK


Custom Branded Label

While Progistics automatically generate carrier-required shipping labels, the Custom Documents component allows for additional enhancements—giving your documents greater utility and brand value.

Examples of what can be added to standard documents:
  • Logos or branding elements to reinforce recognition
  • Invoice numbers or order ID barcodes for quick scanning
  • Recipient-specific reference numbers
  • QR codes that direct to return instructions or marketing content
  • Thank You Notes, certifications, or care instructions
  • Batch, lot, or compliance details
Whether it's a minimalist label or a branded customer insert, you remain in control of what every shipment communicates.

Custom Documents is designed for today's diverse logistics needs, including:
  • Music/Media: Add QR codes to link customers to digital downloads
  • Returns: Embed RFID in return labels to support circular logistics
  • Ecommerce: Include promo codes or survey links to drive loyalty
  • Warehousing: Add license plate labels for internal traceability
  • Healthcare: Support serialization for regulated items
  • Education: Include access credentials or course links with shipments
Custom packing list with thank you note

Beyond enhancing standard labels, entirely new documents can be developed by mapping fields from Progistics to custom templates. This allows for shipping documents tailored to:
  • Shipment type
  • Regulatory requirement
  • Fulfillment model
  • Industry-specific formats
Common document types include:
  • Packing lists
  • Pick tickets
  • Invoices
  • Internal routing forms

For next-level customization, you can generate Custom Documents for custom-defined carriers that have been created with our Global Server Component

Widely used document configuration examples spanning multiple industries, from retail and healthcare to 3PLs and education, include:
  • Authentication codes for luxury goods
  • QR-enabled slips for educational kits
  • Part manifests for kitted assemblies
  • Embedded instructions or media links for digital bundles.

With Custom Documents, you can embed standard shipping labels directly into other documents—creating all-in-one forms that simplify the shipping and packing process.

In this example, one 8.5” x 11” sheet can feature a custom packing list on top and a custom peel-off shipping label on the bottom, streamlining print and packing processes.

Other embedded workflows include:
  • Return labels integrated into the invoice
  • License plate barcodes on pick tickets
  • Branded slips and shipping labels in one document
  • Multi-client 3PL documents mapped to each account's format
Imagine a 3PL printing every outbound and return label, packing list, and branded insert—automatically tailored to each retailer—on a single sheet.

ConnectShip’s Custom Documents component helps you meet the evolving needs of modern fulfillment—whether you’re supporting digital products, returns, regulated goods, or branded experiences.


Request the Custom Documents Component


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