Case Study: TECSYS

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TECSYS

TECSYS is a leading supply chain management software provider that delivers powerful enterprise distribution, warehouse and transportation logistics software solutions. The company's customers include over 500 mid- size and Fortune 1000 corporations in healthcare, heavy equipment, thirdparty logistics, and general wholesale high-volume distribution industries.

TECSYS is based in Montreal, Canada and has been a value added reseller of ConnectShip since 2007. Recently the two companies collaborated to provide TECSYS with the international carrier compliance engine for their transportation management software (TMS), EliteSeries™. Learn more about TECSYS.

THE CHALLENGE:

During the initial development of the TECSYS EliteSeries™ TMS, one of the obstacles identified was the ability to provide accurate and reliable carrier compliance to customers within the TMS.

THE SOLUTION:

TECSYS was able to reduce the impact on valuable development resources, add multi-carrier international compliance, and gain exposure to new markets by outsourcing carrier compliance to ConnectShip. Carrier compliance requires constant updates to carrier business rules, new rates and additional services. In order to provide their customers with a TMS that included the most accurate rates and carrier information, TECSYS turned to ConnectShip. The partnership added value for TECSYS customers, reduced development costs, and provided the following benefits:

The most extensive list of supported carriers and services
Point-to-point rating
Multi-class based LTL compliance
Additional Canadian carriers

"We had to find a solution provider for international carrier compliance in order to focus on the next generation development of a core TMS product.”

Trevor Moses
Director of Product Development
TECSYS

THE IMPLEMENTATION:

With any new development and partnership, challenges and obstacles can be anticipated. For instance, TECSYS and ConnectShip had to determine how to merge data structures and existing processes with the new processes being developed. However, the joint development brought about opportunities to improve performance and reduce maintenance by TECSYS. Other advantages of partnering also emerged. TECSYS now had one source for compliance and tighter integration as a result of the joint effort. ConnectShip had expanded its origin base of 41 countries to include more Canadian carriers.

THE RESULTS:

As a result of working together, TECSYS was able to reduce development costs, add international compliance, gain exposure to new markets, and reduce reliance on additional support resources.

“There is really no reason for companies to manage carrier compliance within their own organization. While our customers focus on their core business, we provide the expertise to manage rate changes, service specs, and carrier documentation requirements.”

Director of Product Development
ConnectShip