Customer Experience Maintain a high level of customer experience by partnering with a mail service provider that can provide transit time comparable to First Class for each delivery. This level of service is possible due to the partner’s nationwide network and their ability to transfer the package from their regional facilities to the Postal Service for the final mile delivery. Ask your mail service provider where their facilities are located and if their pick-up schedules can be tailored to your needs. This will allow your packages to meet critical entry times set by the postal service. Tracking Visibility With an accessible and easy to use online tracking system, your customers will be able to quickly track their packages without calling your customer service line for assistance. This customer-focused capability will reduce your retention cost while increasing customer loyalty because customers appreciate the convenience. Embracing Shipping Technology Technologies capable of automating the business mail process such as order entry, label creation and shipment processing, can free up your team to focus on core business functions. Embrace a shipping platform that streamlines various business processes within your mail operations. Choose a proven technology partner that will allow you to integrate their software into your platform with minimal cost and time. With the constant pressure to stay relevant in the marketplace, you want a partner that offers a scalable shipping technology platform that will grow with you like ConnectShip.