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Support Resources

Support Center
Current customers receive free and paid add-on support via the Support Center.

Knowledge Base
When you encounter an issue related to a ConnectShip product, we encourage you to first search our Knowledge Base. It provides answers to common issues that have been received by Technical Support.

Online Documentation
Additional product documentation, sample scripts, and utilities are available in our Members Area. Access to the Members Area is available to customers and partners with ConnectShip software licenses. Other additional documentation is available at doc.connectship.com.

Community Resources
The ConnectShip User Forum is available for current Members of the website. Here you can post questions and answers with other users, ConnectShip partners, and ConnectShip employees.