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Intelcom | Dragonfly

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Intelcom | Dragonfly
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Home > Carriers > Intelcom | Dragonfly


Carrier Type: Small Package, Same-Day
ConnectShip Integrated Since: 2025
Sustainable Offerings: Yes

Intelcom | Dragonfly is a leading tech-enabled provider of B2C package delivery and reverse logistics services for the growing e-commerce sector. With over 105 stations globally, Intelcom | Dragonfly stands out thanks to its innovative technology and extensive coverage, offering retailers and consumers a reliable and responsive parcel management service.

7-day delivery
Fast deliveries, 7 days/week between 8 am to 10 pm.

Nationwide reach
Coast to coast Canadian coverage reaching 94% of the country.

Consumer experience
Consumer experience is our top priority, and with over 3.4M consumers rating us 4.6/5 in 2024, it shows.

Social responsibility
With an annual zero-emission delivery capacity of 10M and growing, we are dedicated to greener logistics. We have signed the Climate Pledge and commit to be net zero carbon by 2040.

Ideal returns
Box-less and paperless returns can be handed off at your consumer’s door or dropped off at one of our 1,400 return drop-off locations.

Remote or alternative locations
Ship to counters, smart parcel lockers, you name it.

View full Intelcom | Dragonfly component details.



Supported Services
Always-on delivery
Box-less and paperless returns can be handed off at your consumer’s door or dropped off at one of our over 1,400 drop-off locations.
Coast-to-coast coverage reaching 94% of Canadians.
Consumer experience
Consumer experience is our top priority, and with over 3.4M consumers rating us 4.6/5 in 2024, it shows.
Easy returns
Home delivery, 7 days/week between 8 am and 10 pm.
Nationwide reach
Social responsibility
With an annual electric delivery capacity of 40M and growing, we are leading the way in electric delivery in Canada.

Supported Special Services
Safe Drop
Signature Required
Weekend Deliveries

Supported Labels/Documents
Key Strengths and Specialties:
  • Nationwide reach in Canada
  • 94% Canadian coverave, 7 days a week, 8 a.m. to 10 p.m.
  • +1,400 drop-off locations
  • 40M annual electric delivery capacity and growing

Sustainability Initiaties:

1. Creation of the sustainable development vice-presidency
  • Member of the Smart Freight Center since 2022.
  • Implementation in Fall 2024 of an in-house team of sustainability experts to take charge of initiatives to reduce our carbon footprint.
2. Annual GHG inventory
  • Annual quantification of our emissions (scope 1, 2 and 3) based on the GHG Protocol since 2022.
  • In-depth analysis of sources of improvement and reduction within our operations.
  • Deployment of an internal emissions quantification and tracking tool in 2025 that will enable us to provide monthly reposrts on GHG emissions per package, starting January 2026.
3. Net-zero 2040 roadmap
  • Development of a comprehensive roadmap to reach our goal of being net-zero in 2040 with specific targets and milestones (2026).
  • Validation by the Science Based Targets initiative (SBTi) to gain recognition for our roadmap (2026).
4. Transform our operations
  • Implementation of incentives to encourage our independent delivery partners to electrify their operations.
  • Deployment of pilot projects to decarbonize our first, middle and last-mile operations (2025).
  • Implementation of a training and culture transformation program to reduce emissions across all our activities (2025).
Supported Origin Countries/Territories

For more details, please see the carrier-specific component documentation.

Contact us for more information on how to purchase the Intelcom | Dragonfly component.


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