• Time- and temperature-sensitive shipments. Biologics, diagnostics, clinical-trial materials, etc. must arrive intact and on schedule.
• Stringent regulatory requirements across the supply chain: Good Distribution Practice (GDP), Good Manufacturing Practice (GMP), chain of custody, controlled-substances shipping, HIPAA for data, import/export documentation.
• A diverse mix of shipments: large med-device crates or LTL pallets, small parcel shipments to patients or home-health, international freight, returns and servicing of equipment.
• Multi-carrier, multi-location operations that span hospital systems, laboratories, clinical sites, and home offices, each with different service level demands.
• The cost of error is high: delayed or compromised shipments can cost millions in trial delays, regulatory fines, product recalls or damaged reputation.

• Carrier-agnostic, global network: Whether you're shipping LTL pallets of med-device components, cross-border biologics, or patient-home kits, you get the flexibility to choose the right carrier, service level and region.
• Compliance-ready workflows: From label/document generation, customs paperwork, to chain-of-custody tracking and audit-ready data, we enable workflows that support regulated shipping environments.
• Temperature/fragile/critical-care support: Routes and services can be configured to handle time- and temperature-sensitive shipments, hazardous materials, specialized deliveries.
• Integration-friendly platform: ConnectShip integrates with your ERP/WMS, whether you operate in the cloud or maintain on-premise systems — giving you one consistent shipping platform across multiple locations.
• Enterprise scale with mid-market accessibility: While we serve high-volume, globally-distributed operations, our architecture also supports emerging healthcare shippers looking for more advanced capabilities.
• Visibility & audit-trail: Tracking, reporting, analytics, and documentation across all shipments make it easier to demonstrate compliance, optimize cost and reduce risk.

Key Features & Benefits for Healthcare

Why choose ConnectShip for Healthcare

• We have decades of experience enabling regulated-industry shippers, so we understand what you can't compromise (compliance, integrity, visibility).
• Carrier-agnostic platform: We enable your choice of carriers rather than competing with them. We support and maintain your carrier ecosystem.
• Proven integrations with major ERP/WMS systems and support for both cloud and on-premise environments.
• Robust architecture with high uptime, secure data handling, audit-ready logs and enterprise-grade performance.
• Our dedicated focus on shipping enables you to keep your logistics operations running while you stay focused on patient outcomes and regulated-product integrity.

Healthcare Verticals We Support

• Med-Device OEMs: Crates, pallets, LTL/TL, international shipping of equipment and spares.
• Biotech & Pharma CDMOs: Support for time and temperature-sensitive shipments, global import/export, and logistics for clinical-trial materials.
• Diagnostics & Clinical Labs: Kit distribution, sample returns, and shipments to and from hospital systems.
• Home-health & D2C Medical Devices: Residential delivery coordination, scheduling, and returns management.
• Clinical Trial Supply Chain: Enable multi-leg logistics, support chain of custody workflows, and provide visibility to trial sites and pharmacies through integrated carrier data.